Privacy Policy

Effective Date: July 17, 2026 | Last Updated: July 17, 2026

1. Introduction

Welcome to Violavizn Eservices ("Violavizn Eservices", "we", "our", or "us"), a digital service platform owned and operated by Violavizn Technologies (OPC) Private Limited. At Violavizn Eservices, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard the information you provide while using our website, applications, and services. By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

2. Information We Collect

To provide our services efficiently, we may collect the following information.

Personal Information

Documents Uploaded

Full Name Mobile Number Email Address Residential or Business Address Date of Birth Gender (where required) Passport-size Photograph Aadhaar Number (only when required) PAN Number (only when required) Passport Details (where applicable) Driving Licence Details (where applicable) Voter ID Details (where applicable) GST Details (for business-related services).

Documents Uploaded

Depending on the service requested, customers may upload documents including but not limited to: Aadhaar Card, PAN Card Passport Driving Licence Voter ID Birth Certificate Community Certificate Income Certificate Educational Certificates Property Documents Utility Bills Bank Statements Passport-size Photographs Any other document required to complete the requested service.

Technical Information

We automatically collect certain technical information such as: IP Address, Browser Type Device Information Operating System Internet Service Provider Pages Visited Date and Time of Access Referral URLs Cookies and Similar Technologies 3. How We Use Your Information Your information may be used for the following purposes: Processing your service requests Assisting with government and private service applications Identity verification Customer support Order processing Printing and document delivery Sending order updates and notifications Payment verification Fraud prevention Improving our services Website analytics Legal and regulatory compliance 4. Legal Basis for Processing We process your information only when: You have provided your consent. Processing is necessary to provide the requested service. Processing is required to comply with applicable laws. Processing is necessary to protect our legitimate business interests while respecting your rights. 5. Sharing of Information Your information may be shared only with: Government Departments Government Service Portals Authorized Service Providers Processing Partners Courier and Delivery Partners Payment Gateway Providers Cloud Hosting Providers Technology Vendors supporting our platform Law Enforcement Authorities where required by law We do not sell, rent, or trade your personal information to third parties for marketing purposes. 6. Document Security Protecting customer documents is one of our highest priorities. We implement reasonable administrative, technical, and organizational safeguards to help protect your personal information and uploaded documents from unauthorized access, disclosure, alteration, or destruction. Access to customer documents is restricted to authorized employees or verified service partners who require such access solely to complete the requested service. 7. Payment Information Payments made through our website are processed using secure third-party payment gateways. Violavizn Eservices does not store: Debit Card Numbers Credit Card Numbers CVV Numbers UPI PINs Internet Banking Passwords Payment information is handled by the respective payment gateway in accordance with its own privacy and security practices. 8. Cookies We use cookies and similar technologies to: Keep users logged in Remember preferences Improve website performance Enhance website security Analyze website traffic Improve user experience You may disable cookies through your browser settings. However, doing so may affect certain website features. 9. Data Retention We retain your personal information and uploaded documents only for as long as reasonably necessary to: Complete the requested services Comply with applicable legal obligations Resolve disputes Enforce our agreements Once retention is no longer required, we will securely delete or anonymize the information where appropriate. 10. Third-Party Websites Our website may contain links to third-party websites, including government portals and service providers. We are not responsible for the privacy practices, security measures, or content of such external websites. Users are encouraged to review the privacy policies of third-party websites before providing personal information. 11. User Responsibilities By using our services, you agree to: Provide accurate and complete information. Upload only genuine and valid documents. Keep your login credentials confidential. Notify us immediately if you suspect unauthorized use of your account. Use our services only for lawful purposes. 12. Children's Privacy Our services are intended for individuals who are legally capable of entering into binding agreements. If services are requested on behalf of a minor, they must be submitted by a parent, legal guardian, or authorized representative. 13. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. The updated version will be published on this page with the revised "Last Updated" date. Continued use of our services after any updates constitutes acceptance of the revised Privacy Policy. 14. Your Rights Subject to applicable law, you may have the right to: Request access to your personal information. Request correction of inaccurate information. Request deletion of information where legally permissible. Withdraw consent where processing is based on consent. Contact us regarding concerns about the processing of your information. Requests may be subject to legal, regulatory, or operational requirements. 15. Contact Us If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us. Violavizn Technologies (OPC) Private Limited Violavizn Eservices Email: info@violavizn.com Phone: +91 86680 08806 Website: https://eservices.violavizn.com By accessing or using Violavizn Eservices, you acknowledge that you have read, understood, and agreed to this Privacy Policy.